ceivnt

1. Introduction

Ceivnt ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Your name, email address, and phone number, provided during sign-up or when you update your profile.
• Profile Information: Your role (Manager or Boy), chosen city and state, and gender.
• Event and Booking Information: Details of events you create as a Manager, and records of jobs you book as a Boy. This includes event names, times, locations, and staff lists.
• Payment Information: When you pay a fee (e.g., subscription, cancellation, or platform fee), we collect transaction details such as the payment ID and amount via our payment processor, Razorpay. We do not collect or store your credit card details.
• Usage Data: Information on how you access and use the Service, which may include your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Service.
• To create and manage your account and subscription status.
• To facilitate the primary function of the platform: connecting Managers with Boys for event staffing.
• To enable essential communication between users (e.g., a Manager contacting a booked Boy about event details).
• To process platform-related payments and fees through our third-party payment processor.
• To monitor platform usage, analyze trends, and improve the user experience.
• To enforce our Terms of Service, including issuing and tracking penalties.
• To notify you about updates to our Service or changes to our policies.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Between Users: To facilitate a booking, we share necessary information. A Manager of an event can see the name, email, and phone number of the Boys who have booked their event. A Boy can see the name of the Manager who created the event.
• Publicly Visible Information: A user's name and city may be visible to other authenticated users on the platform to build trust and context.
• With Third-Party Service Providers: We share information with vendors that perform services for us, such as Google (for authentication and analytics) and Razorpay (for payment processing). These providers only have access to the information necessary to perform their functions.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security and Retention

We use industry-standard technical and administrative security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We retain your personal data for as long as your account is active or as needed to provide you with our services and comply with our legal obligations.

6. Your Data Rights

You have the right to access and update your personal information at any time through your account's "Settings" page. If you wish to delete your account and associated data, please contact us directly. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions.

7. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contactceivnt@gmail.com.