1. Overview

This policy details all fees, penalties, and payment terms on the Ceivnt platform. Our pricing is all-inclusive, meaning the price you see includes all applicable taxes (18% GST). Ceivnt operates on a performance-first model to ensure reliability for event managers and fair opportunities for staff.

All-Inclusive Platform Fees

All fees are strictly non-refundable and are processed securely via Razorpay.

• Staff Subscription: ₹29 (Inclusive of GST) for 6 months. Required for boys to access and book gigs.
• Event Publication: ₹49 (Inclusive of GST). Paid by managers to publish a new job opportunity.
• Platform Commission: ₹49 (Inclusive of GST) per present staff member. This covers platform maintenance and backup/standby management costs. Charged to Managers upon event completion.
• Manager Cancellation: ₹49 (Inclusive of GST) if an event is deleted after staff have already confirmed their availability.
• Staff Cancellation: ₹49 (Inclusive of GST) if a confirmed booking is withdrawn by the staff member before the event starts.
• No-Show Penalty: ₹99 (Inclusive of GST). A high deterrent fee charged to staff who miss a confirmed gig without formal cancellation. Failure to clear this blocks future bookings.

3. Backup & Standby Strategy

To ensure 100% fulfillment, Ceivnt may maintain a pool of standby staff for large events. The platform commission funds the operational overhead of managing these backup resources to ensure managers never face a shortage.

5. General Refund Policy

All payments made to Ceivnt are for digital access and platform brokerage services. Once a payment is successful, it cannot be reversed, refunded, or credited back under any circumstances.

6. Contact Us

For billing inquiries or dispute resolution, please contact us at contactceivnt@gmail.com.